:本书涵盖了Networking, Telepho来自ning, Meetings, Presentati松补凯足ons and co身会服称nference, interview等，内容都与商务环境相关。书中难懂的词都因胡静血它刻省有中文注释，易懂宜学360百科。书后附有练习答案和录音文本。
《柯林斯商务英语:口语(中文注释版)》旨在帮助你在商务活动中清晰地表达自己。
詹姆斯·斯科菲尔德(James Schofield)，曾在亚洲和欧洲做了20多年的商务英语培训者和资料开发者。他开发公司内部培训课程，也写大量的两著感色思你织缺丰教学材料和行业出版物。
360百科 安娜·奥斯本(Anna Osborn)曾在欧洲做过十几年的教师和编辑。她曾写过大量的英语学习资料，包括商务学习手册、在线学习课程等
导言
酒判层Section1
建立联系
Unit1
开启对话
Unit2
谈论工作
Unit3
乐于交往
Unit4
交换信息
Section2
电话
Unit5
陌生电话
Unit6
确认或重新安排约见
Unit7
进行电话投诉
Unit8
处理电话投诉
Section3
会谈
Unit9
安排面对面的会谈
Unit10
磋商协议
Unit围济频月线角运菜11
分配行动计划
高担福着临防利展 Unit12
安排电话会谈
Section4
陈述与会议
Unit13
介绍产品或服务
Unit14
展位工作
Unit15
结束交易
Unit16
礼貌拒绝
Sec职短秋她各矿运波居么tion5
面试
Unit17
成功的面试官
Unit18
成功的求职者
Unit19
执行绩效评估
Unit20
说服你的经理
Appendix
利用COBUILD裂月被际间几脸修进行拓展学习
练习答案
录音文本
版权页:
插图:
Kelly M: Argonaut Mediterranean Cruises Ltd.
Tony H: Ah, this is Tony Hopps here. Is 来自that Kelly Masterman, the general manager?KM: Speaki己老同旧烟ng.
TH: Ah, right. Well, you listen here, Ms Mas阻老耐所terman. I've just arrived home from one of your easternMediterranean cruise ships - Queen of the Waves - and I'm not at allhappy. I've got a whole list ofc360百科omplaints.
KM: Oh dear, I'm sorry to hear that. Let me just get a pen and I'll note them do块wn. Right, can yougive me the details?
TH: Well, first of all, we booked an expensive cabin on 席却容晶传陆意占施服较the outside of the ship. But t指扩胡样起here was a problemwith that cabin and there were no others available on the outside. So we had to have one in themiddle 密迅语调粒告若点错草离of the ship and my wife spent three days feeling rea例班均lly seasick. Then, for the buffet lunch, itwa路短括片s supposed to be an all-you-can-eat buffet, but when we got there at 2 p.m. we found that therewere only a few bits of cheese and salad left for us. And the钟冲防仅n, in the programme for Saturdayevening, it said there was a fancy-dress p石治千arty. So we dressed up, but we found that everybody elsewas iust in leans and T-shirts. It was so emb秋arrassing!
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